Our process

Please reach us at admin@aquatractionil.com if you cannot find an answer to your question.

Digitizing/Templating Process

All flooring area to be covered needs to be free of dirt and loose items need to be removed prior to the arrival of the digitizer. Tables, chairs, coolers, etc. are expected to removed.
The tolerance of the digitizer is 1/8”-1/4”.
If there are any specific design requirements, this must be made known prior to digitizing.
After completion of digitizing, should boat owner make any design changes that require a new scan, there will be a $150 re-digitizing fee plus travel charges assessed.
Aquatraction is a high quality foam product which will stretch a bit and will expand and contract with the temperature change. Given these attributes, we cannot guarantee anything less than 1/4" fitment against walls, panels, etc.

Payment Terms

All jobs require a 50% deposit prior to Digitizing/Templating.
The balance is due when the job is complete.
In the event a portion of the job cannot be completed at the time of installation, due to fitment issues of individual panels, and it is the fault of AquaTraction of Central Illinois, that dollar amount can be held back, with the remainder of the job balance due. Once the replacement panels are installed, the balance is due.
We accept, Visa, Mastercard, American Express and Cash. We do not accept checks. We do not offer net payment terms.

Installation Day

AquaTraction of Central Illinois prefers the boat owner be present during installation. If you are unable to be present, we require full access to the vessel, including marina gate access.
In your absence, we require you to be available by phone should any issues arise.
In the event the job cannot be completed due to inability to reach the boat owner for issues to be resolved, a 2nd trip charge will be added to the job total.

After Installation

Once floor is installed, photos will be taken and emailed or texted to you. Balance of the job is due immediately.
Once payment is received, you will receive a paid invoice, warranty information and cleaning/care instructions.

Logos

Logo size needs to be kept at 24” or less in length and 16” in height.
Laser Logos are clean and crisp but will only change the top color of the pad by a few shades.
CNC Logos are a bit less crisp but will show the bottom color.